Overview of the Ordering Process
Once you place your order, you’ll receive an email Sales Order that will require your approval. In most cases, shortly after your approval, you will receive a production mockup. If we are using embroidery to embellish your design, you will receive a sewout of your design. This may take up to a week. There you’ll have the opportunity to approve it, or make suggestions for changes and improvements (remember, all of your artwork for an order is FREE. We don’t charge for art design and prep!). Once you’ve approved the production mockup we will go into production. Remember, nothing goes into production without your approval!